This notice applies to our customers, affiliates, and users of Jump The Line site, mobile apps, features, any other website or mobile app that links to this policy, as well as during any written, electronic, and oral communications with Jump The Line and its associates.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
- Account means a unique account created for you to access our Service or any parts of our Service.
- Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this agreement) refers to Jump The Line Inc.
- Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many users.
- Country refers to: Alberta, Canada
- Device means any device that can access the Service such as a computer, a cell phone, or digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service provider means any natural or legal person who processes the data on behalf of the company. It refers to third party companies or individuals employed by the company to facilitate the Service on behalf of the company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- Usage Data refers to the data automatically collected, either generated by the use of the Service or from the Service infrastructure itself.
- You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Information we collect
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email, first and last name, phone number, address, unique personal identifier, customer signature, commercial information such as records of products or services, purchased, obtained or considered; Internet or other electronic network activity information, including browsing history and search history; Geolocation data that is sufficient to identify a physical location; sensory data, such as audio, electronic, visual, or other similar information; professional or employment-related information; education information etc. which you submit to us through the registration process at the Site.
Information collected via Technology
To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you do need to submit further Personal Information, which is listed above in the information we collect section. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier.
Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.
- to improve the user experience, analyze and improve our service, your preferences or your activity on our service, to count users who have visited our pages or opened an email, for other related website statistics
The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Purpose set out below:
Web Beacons, also known as web bugs, pixel tags and clear GIFs, are tiny graphics with a unique identifier that may be included on our site to deliver or communicate with cookies, in order to track and measure the performance of our site and services. This includes monitoring how many web visitors we have, to monitor the effectiveness of our advertising. Web beacons are typically embedded on webpages or in email.
Information you provide us by registering for an account
When you place an order through our services we collect information related to that order. This may include information such as purchased, special instructions, date and time of order, and subtotal.
Payment information is collected such as bank name, payment method and other credit/debit card details.
The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at [email protected].
How we use and share information
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
When you are accessing this service you are bonded to the Terms and Conditions and this policy.
We also use your personal information to help maintain the safety, security and integrity of our services and users. Without limitation, using information for fraud prevention, for enforcement of our Terms and Conditions and to comply with the law.
We may collect or receive personal information about you from other publicly available sources, social network providers, marketing partners, and third parties. This may include demographic information and social network information.
We also may share or disclose your information with your consent or at your direction.
We will retain your personal information for as long as your account is active or as needed to provide you service and to maintain a record of your transactions for financial reporting purposes.
How we protect information
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
Your rights regarding the use of your personal information
Links to Other Websites