Privacy Policy
Jump The Line Inc. (the “Company”) is committed to maintaining robust privacy protections for its users. You trust us with your personal data and we are committed to keeping that trust. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use, disclose and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.
This notice applies to our customers, affiliates, and users of Jump The Line site, mobile apps, features, any other website or mobile app that links to this policy, as well as during any written, electronic, and oral communications with Jump The Line and its associates.
For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at www.jumptheline.app or through our mobile application. “Service” refers to the Company’s services accessed via the Site, in which users can place and receive orders. “You” refers to you, as a user of our Site or our Service. By accessing our Site or our Service, you accept our Privacy Policy and Terms of Condition found here: https://jumptheline.app/terms-and-conditions/ which define some of the terms used throughout the policy you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy. Please make sure that you carefully read and understand the Terms and Conditions before you use our services. If you do not agree or feel comfortable with any part of this policy or our Terms and Conditions, please do not access any of our services.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for you to access our Service or any parts of our Service.
- Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this agreement) refers to Jump The Line Inc.
- Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many users.
- Country refers to: Alberta, Canada
- Device means any device that can access the Service such as a computer, a cell phone, or digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service provider means any natural or legal person who processes the data on behalf of the company. It refers to third party companies or individuals employed by the company to facilitate the Service on behalf of the company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- Usage Data refers to the data automatically collected, either generated by the use of the Service or from the Service infrastructure itself.
- You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Information we collect
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email, first and last name, phone number, address, unique personal identifier, customer signature, commercial information such as records of products or services, purchased, obtained or considered; Internet or other electronic network activity information, including browsing history and search history; Geolocation data that is sufficient to identify a physical location; sensory data, such as audio, electronic, visual, or other similar information; professional or employment-related information; education information etc. which you submit to us through the registration process at the Site.
Information collected via Technology
To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you do need to submit further Personal Information, which is listed above in the information we collect section. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier.
Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.
For example, the Company may use cookies to collect the following information:
- to improve the user experience, analyze and improve our service, your preferences or your activity on our service, to count users who have visited our pages or opened an email, for other related website statistics
The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Purpose set out below:
Web Beacons, also known as web bugs, pixel tags and clear GIFs, are tiny graphics with a unique identifier that may be included on our site to deliver or communicate with cookies, in order to track and measure the performance of our site and services. This includes monitoring how many web visitors we have, to monitor the effectiveness of our advertising. Web beacons are typically embedded on webpages or in email.
Information you provide us by registering for an account
In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, and creating a user name and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.
Order Details
When you place an order through our services we collect information related to that order. This may include information such as purchased, special instructions, date and time of order, and subtotal.
Payment Information
Payment information is collected such as bank name, payment method and other credit/debit card details.
Children’s Privacy
The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at [email protected].
How we use and share information
Personal Information:
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to the user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
When you are accessing this service you are bonded to the Terms and Conditions and this policy.
We also use your personal information to help maintain the safety, security and integrity of our services and users. Without limitation, using information for fraud prevention, for enforcement of our Terms and Conditions and to comply with the law.
We may collect or receive personal information about you from other publicly available sources, social network providers, marketing partners, and third parties. This may include demographic information and social network information.
We also may share or disclose your information with your consent or at your direction.
We will retain your personal information for as long as your account is active or as needed to provide you service and to maintain a record of your transactions for financial reporting purposes.
Non-Personal Information:
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion. In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and is permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.
How we protect information
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
Your rights regarding the use of your personal information
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional email. Please note that notwithstanding the promotional preferences you indicate by unsubscribing, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.
Links to Other Websites
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
Changes to our Privacy Policy
The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
Contact Us
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to [email protected].
Last Updated: This Privacy Policy was last updated on September 9, 2021.
